Users may request or initiate account deletion directly through the Bookacha mobile application at any time. This policy outlines the process, consequences, and data retention practices associated with account deletion.
Delete Your Account
Follow these steps within the Bookacha app to permanently delete your account:
What Happens After Deletion
Upon successful account deletion, the following changes will take effect immediately:
Information That May Be Retained
Even after account deletion, certain data may be retained in accordance with applicable legal requirements and operational needs:
Important Logistics Disclaimer
Bookacha acts only as a technology platform connecting users with logistics and transport operators. Bookacha does not physically inspect shipments or manage transport operations directly.
Accordingly, Bookacha is not responsible for:
- Illegal goods transported via the platform
- Shipment loss or damage
- Theft during transit
- Transport delays
- Misconduct by independent transport operators